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Before you start your application
Individuals with an equivalent licence or registration in an Australian state or territory that is participating in Automatic Mutual Recognition (AMR) may be able to practice as a rooming house operator in Victoria by submitting an AMR notification. Find more information about Automatic mutual recognition.
Providing incorrect information
It is a serious offence for a person to knowingly make a false or misleading statement in relation to a licence application. Significant fines apply.
Eligibility
People aged over 18 and certain types of body corporate entities (companies, co-operatives and incorporated associations) can apply for a licence.
You are automatically ineligible to be licensed if you are under 18 years old.
You will not be a ‘fit and proper person’ and therefore not eligible to be licensed if any of the ‘licence disqualification criteria’ set out in section 17 of the Rooming House Operators Act 2016 are met by:
- you
- any of your officers (if you are an organisation applying for a licence), or
- any manager you engage to operate a rooming house on your behalf.
For more information, go to Rooming house operator licensing disqualification.
The Business Licensing Authority (BLA) will decide licence applications.
If you are currently licensed in another state or territory of Australia, you may be eligible to work in Victoria under the Automatic Mutual Recognition scheme without having to apply for a new licence. You may be required to notify the BLA.
Fees
The application fee and initial licence fee must be paid at the time of application.
For the full schedule of fees, go to Fees for rooming house operators.
Records checks
You must provide proof of your identity as part of your application.
You may be able to do this by verifying your identity online. Find more information about identity verification.
If you can’t complete online identity verification, you must submit certified copies of 3 identity documents and a signed Consent to Nationally Coordinated Criminal History Check form (Word, 622KB) with your myCAV application. The correct documents, properly certified, will help your application avoid delays. Find more information about record checks.
The Business Licensing Authority (BLA) will conduct checks with the Australian Criminal Intelligence Commission (ACIC), local councils and other agencies to verify the information provided in the application. Any disputes about the accuracy of the results of the checks will be referred to ACIC.
Providing incorrect information
It is a serious offence for a person to knowingly make a false or misleading statement in relation to a licence application. Significant fines apply.
Unlicensed trading
Unlicensed rooming house operators are liable for significant fines. Find more information about penalties.
How to apply
To successfully lodge your application, you must:
- complete and lodge licence application online
- upload all required attachments (see Required additional documents below), and
- pay the fee through the online payment gateway.
Note: If any of those steps is not completed, the form is not successfully submitted and the application is not lodged.
Required additional documents
The BLA requires the following for an individual applicant, each relevant person including all officers of a body corporate applicant (companies, incorporated associations and co-operatives) and nominated rooming house managers:
If you do not have the required documentation for each relevant person when completing the application in myCAV, you can choose to send a request via email to the person inviting them to provide their own information directly to the BLA. You will not be able to submit the application for processing until the person has submitted the required information.
Complete and lodge your licence application online
You can lodge your licence application through our myCAV system.
To do so, you must create a myCAV account (or log into your existing account, if you already have one).
Create or sign-in to your myCAV account
After you lodge your application
Processing time
To avoid delays, please complete the form correctly and attach all necessary documents. The estimated average processing time for applications is 21 days.
Additional information
When considering your application, the BLA may require you to provide further information. The BLA may refuse your application if you do not provide this within a reasonable timeframe.
Change of information
If any change occurs in the information you have provided in your licence application, you must notify the BLA in writing within 14 days of becoming aware of the change.
Sharing your information
The BLA gives your information to:
- Consumer Affairs Victoria
- other law enforcement and regulatory bodies.
These organisations may report any relevant information to the BLA.
For privacy information, go to Information and privacy - BLA.
Withdrawing your application
You can withdraw your application in writing at any time before it has been determined by the BLA.
Please note: the application fee is non-refundable.
Refusal of application
For more information about refusal of licence applications and applying for a review of the decision, go to Refusal of licence.
Successful application
If your application is successful, you will receive a rooming house operator’s licence which is ongoing unless cancelled. Once you are licensed, you must notify the BLA of any change to your licence details. For more information, go to Update licence details.
For information about your ongoing legal obligations, go to Running your business and our Rooming houses residents guide.
Term of licence
Licences will be issued by the BLA for 3 years, in the first instance.