Your shopping rights - Burmese

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oifhaps;0,fjcif;qdkif&m &ydkifcGifhrsm;

MopaMw;vsm;EdkifiH pm;okH;olOya't& oifh&ydkifcGifhrsm;\ tcsuftvuftcsKyf

rnfonfhtcgü uREkfyfrS jyeftrf;aiG&Edkifoenf;/

tu,fíoif0,f,lcJhonfhypönf;rsm;ESifhywfoufNyD; jyóemwpfckck&Sdygu? qdkiftaeESifh tpm;xdk;vJvS,fay;jcif;? aiGjyeftrf;jcif;? jyKjyifay;jcif;? odkYr[kwf tjcm;ykHpHwpfckckESifh 'ajz&Sif;ay;jcif;' udk aqmif&Gufaumif; aqmif&Gufay;&rnf/ &&SdEdkifonfh aqmif&Gufay;rI trsdK;tpm;onf jyóemtay:ürlwnfayonf/

rnfonfhjyóemrsm;udk qdkifu ajz&Sif;ay;oifhoenf;/

tjypftemtqm&Sdonf/

ypönf;rsm;ESifh 0efaqmifay;rIrsm;onf vufcHEdkifaomt&nftaoG;&Sd&rnfjzpfojzifh tjypftemtqm&Sdaomypönf;wpfckckudk oifhü jyefay;cGifh&Sdonf/

ypönf;wpfckckü tjypftemtqm&SdonfrSm tu,fí?

  • xdkypönf;onf yHkrSefaqmif&GufEdkifrIudk raqmif&GufEdkifcJhvQif? Oyrm rD;uifpufonf aygifrkefYudk ruifEdkifjcif;
  • cRwf,Gif;rI&SdvQif? aygifrkefYuifpufudk uREkfyf0,fNyD;aemuf rsm;rMumrD ¤if;\ tcdsefwdkif;wm vufudkifbk jyKwfusoGm;onf
  • ykHyef;? odkYr[kwf tacsmowfrIudk vufcHp&mr&SdvQif? uREkfyf\ aygifrkefYuifpufü tjcpf&m&Sdonf
  • ab;tEÅ&m,f&SdvQif? uREkfyf\aygifrkefYuifpufrS rD;yGm;rsm; vGifhxGufaeonf
  • wm&SnfrcHjcif;? uREkfyf\aygifrkefYuifpufudk 0,f,lNyD;aemuf okH;vomcHNyD; ysufpD;oGm;onf

oifhtaeESifh ypönf;wpfckckudk jyefvnfay;cGifhr&Sdaomtcdkufrsm;rSm?

  • oifrS ypönf;udkr0,frD uG,f0Sufaeonfhtjypftemtqmrsm;taMumif;udk qdkifu oifhtm;ajymjycJhvQif (odkYr[kwf qdkif;bkwfcsdwfjycJhvQif)
  • ypönf;udk r0,frD oifppfaq;cJhNyD;aemufydkif;? oifawGUjrifoifhaom tjypftemtqmrsm;udk oifrawGUjrifcJhvQif
  • oifonf ypönf;udk 'yHkrSefr[kwfaom' enf;wpfckckESifh tokH;jyKcJhvQif? odkYr[kwf
  • oifonf ypönf;udk tcsdeftvGefMumjrifhpGm tokH;jyKcJhvQif/

ypönf;udk tokH;jyKNyD;aemufrSom cRwf,Gif;rI&SdaMumif; uREkfyfod&Sd&onf/

atmufygwdkYudk oifhtaeESifh vkyffcJhNyD;jzpfvifhupm;? cRwf,Gif;rI&Sdonfh ypönf;udk jyefay;Edkifonf/

  • ypönf;udk a[mif;EGrf;apcJhjcif;? odkYr[kwf tokH;jyKcJhjcif;? odkYr[kwf
  • pmwef;uwfjym;rsm;? odkYr[kwf trSwftom;uwfjym;rsm;udk z,f&Sm;cJhjcif;? odkYr[kwf
  • ypönf;udk rl&if; txkwftydk;xJrS z,f&Sm;cJhjcif;/

uREkfyfonf &SyftuÐswpfxnfudk0,f,lcJhNyD; tBudrftenf;i,f 0wfqifcJhonf/ uREkfyfonf tuÐs\ trSwftom;uwfjym;ay:üyg&Sdaom nTefMum;csufrsm;udkvdkufemcJhaomfvnf;? tuÐsudk yxrOD;qkH;tBudrf avQmfzGwfonfhtcg qdk;aq;ta&mif uRwfoGm;onf/

ypönf;onf erlem? odkYr[kwf o½kyfjyykHpHESifh wax&mwnf;r[kwfay/

oifonf ypönf;wpfckudk erlem? odkYr[kwf o½kyfjyykHpHwpfcktay:tajccHí0,fygu? ¤if;onf xdkerlemESifh wax&mwnf;jzpf&rnf/ tu,fí¤if;ypönf;onf erlemESifh uGmjcm;vGef;ojzifh oif0,f,lcJhrnfrSm r[kwfygu? oifonf jyeftrf;aiGudk&xdkufonf/

txnfom;erlemwpfcktay:rlwnfNyD; uREkfyfu qdkzmwpfckudk rSmcJhonf/ odkYaomfvnf; xdkqdkzm a&muf&Sdvmonfhtcg ¤if;\ta&mifonf erlemESifhuGmjcm;aeonf/

ypönf;onf o½kyfaz:ESifh wax&mwnf;r[kwfay/

ypönf;wpfckonf ¤if;udk (Oyrm trSwftom;uwfjym;ay:ü? odkYr[kwf ½kyfjrifoHMum;aMumfjimü) o½kyfaz:xm;ykHESifh wax&mwnf;jzpf&rnf/ tu,fí¤if;ypönf;onf o½kyfaz:xm;ykHESifh uGmjcm;vGef;ojzifh oifr0,fcJhrnfomjzpfygu? oifonf jyeftrf;aiGudk&xdkufonf/

qdkifwpfqdkif\ a&mif;ukefypönf;pm&if;ü ]om;a&}[k az:jyxm;onfh acgufaiGtdwfwpftdwfudk uREkfyf0,fcJhonf/ uREkfyftdrfjyefa&mufonfhtcg ¤if;onftrSefwu,fü AdkifEdkif;vf (om;a&wk yvwfpwpf) jzpfaeaMumif; udkawGY&Sd&onf/

ypönf;onf ta&mif;aps;onfajymouJhodkY rvkyfEdkifay/

tu,fí ta&mif;aps;onfu ypönf;wpfcku vkyfudkifEdkifrnf[k oifhtm; ajymjycJhovdk xdkypönf;u rvkyfudkifEdkifygu? oifonf ¤if;ypönf;udkjyefay;Edkifonf/

uREkfyfa&xJodkYxdk;qif;onfhtcg okH;Edkifonf[k ta&mif;aps;onfu ajymojzifh em&DwpfvkH;udk uREkfyf0,fcJhonf/ odkYaomfvnf; em&Dudk yifv,fxJü uREkfyf0wfqifonfhtcg? em&DxJü a&jynfhvQHoGm;onf/

ypönf;onf uREfkyfvdktyfonfudk rvkyfEdkifay/

ypönf;wpfckonf wdusaomtvkyfwpfckcktm; rvkyfaqmifygu? odkYr[kwf wdusaom &nf&G,fcsufwpfckcktm; rpGrf;aqmifygu xdkypönf;udkjyefay;EdkifrnfrSm? tu,fíom?

  • ypönf;udk r0,frD? oifhtaeESifh xdkypönf;u bmvkyfEdkifpGrf;&Sd&rnfudk ta&mif;aps;onftm; oifhtaeESifhajymcJhNyD;?
  • xdkypönf;udka&G;cs,f&mü oifonf qdkif\tMuHÓPfudktm;udk;cJhonf/

uREkfyf\avSudk qGJ,lEdkifonfh um;wpfpD;udkvdktyfonf[k uREkfyfu um;a&mif;0,folwpfOD;tm; ajymcJhonf/ um;a&mif;0,folu uREkfyftm; um;wpfpD;a&mif;NyD;? xdkum;u uREkfyf\vdktyfrIudk jznfhqnf;Edkifrnf[kajymonf/ xdknü ab;uif;a&;vufpGJpmtkyfudk uREkfyfzwfMunfhaomtcg um;topfonf rnfonfhavSudkrQ ab;tEÅ&m,fuif;pGm qGJ,lEdkifjcif;r&SdaMumif;ukd od&Sd&onf/

uREkfyf\ pdwfudk ajymif;vJvdkufonf/

oifhpdwfudk oifajymif;vJ½Hkjzifh ypönf;wpfckckudk jyefay;&ef qdkifwpfqdkifu oifhtm; cGifhjyKp&m rvdkay/ odkYaomfvnf; tcsdKUqdkifrsm;ü 'pdwfajymif;' 0,fjcrf;rIrsm;twGuf aiGjyeftrf;&ef? tpm;xdk; vJvS,fay;&ef? odkYr[kwf ukefypönf;vJ,lcGifhvufrSwfxkwfay;&efwdkYudk pDrHaqmif&Gufay;onfh ¤if;wdkY\ukd,fydkif qdkifwGif; rl0g'rsm;&SdMuonf/

uREkfyfü ajypmr&Sday/

oifhxHü ypönf;wpfckudk xdkpD;yGm;&SifxHrS 0,f,lcJhjcif;\oufaovdktyfonf/ tu,fí oifhxHü aiGodrf;pufajypmr&SdvQif oifjyoEdkifonfwdkYrSm Oyrmtm;jzifh?

  • ta<u;0,fuwfjym; aiGpm&if;&Sif;wrf;
  • ypönf;udkr&rD BudKwift&pfusay;pepf pmcsKyf
  • zkef;rSwqifh? odkYr[kwf tifwmeufrSwqifh 0,f,lcJhonfh twnfjyKeHygwf? odkYr[kwf ajypmeHygwf

uREkfyfrS vufaqmifwpfcktjzpf&&SdcJhonf/

vufaqmif&&SdMuolrsm;ü? wdkuf½dkuf0,f,lMuonfh azmufonfrsm;uJhodkYyif wlnDrI&Sdaom jyeftrf;&ydkifcGifhrsm;&SdMuaomfvnf; oifhxHü xdkypönf;udk 0,fcJhonfhoufao&SdrSom ypönf;udkjyefay;ydkYEdkifrnf/ txufüMunfhyg/

uREkfyf avQmhaps;ESifh0,fcJhonf/

aps;EIef;tjynfhay;&aom ypönf;rsm;uJhodkYyif avQmhaps;ESifha&mif;aom ypönf;rsm;twGufvnf; oifhü tvm;wl jyeftrf;&ydkifcGifhrsm;&Sdayonf/ þodkYaMumifh 'avQmhaps;ypönf;rsm;twGuf aiGjyefrtrf;yg ' qdkif;bkwfudk csdwfqGJvQif w&m;Oya'ESifh qefYusifayonf/

odkYaomfvnf; qdkifrSoifhtm;ajymjycJhaomtjypftemtqmrsm;twGuf? odkYr[kwf ypönf;udk ppfaq;cJhonfhtcg oifowdjyKoifhcJhaomtjypf temtqmrsm;twGuf (Oyrm &SyftuÐswpfxnf tay:ü 'avQmhaps; - csKyf½dk; cRwf,Gif;aeonf' [ka&;xm;aom pmwef;uwfjym;)qkdvQif? oifhtaeESifh jyeftrf;aiG rawmif;cHEdkifay/

'avQmhaps;ESifha&mif;' ukefypönf;wdkY\Oyrm;rsm;üyg0ifonfwdkYrSm?

  • avQmhaps;ay;xm; ukefypönf;
  • ]erlemrsm;ESifh tjypftemtqm&Sdrsm;} twef;tay:&Sd avQmhaps;ay;xm;aom ukefypönf;
  • puf½kHwpf½Hk\qdkifrS0,f,l ypönf;/

uREkfyfrS wpfywf&pfudk0,fcJhonf/

qdkifrS0,fcJhonf/ ypönf;topfrsm;udk 0,fouJhodkYyif wpfywf&pfypönf; 0,fjcif;rsm;twGufvnf; oifhü wlnDaom jyeftrf;&ydkifcGifhrsm;&Sdayonf/ odkYaomfvnf; a&mif;cscdkuftcsdefü&SdcJhaom xdkypönf;\ oufwrf;? wefzdk;ESifh tajctaewdkYudk oifhtaeESifh xnfhoGif;pOf;pm;&ygrnf/

yk*¾vdua&mif;olwpfOD;xHrS0,fcJhonf/ a&mif;olrsm;ü ¤if;wdkYxHrS 0,f,lcJhonfhypönf;twGuf aiGjyeftrf;&ef? tpm;xdk;vJvS,fay;&ef? odkYr[kwf jyKjyifay;&efwm0efvkH;0r&SdMuay/ (Oyrm? um;*dka'giftwGif;ü ypönf;a[mif;rsm;xm;í a&mif;csjcif;? odkYr[kwf aMumfjimrsm;rSwqifh a&mif;jcif;)

uREkfyf tifwmeufrSwqifh0,fcJhonf/

tu,ffíoifonf MopaMw;vsm;EdkifiH tifwmeufa&mif;0,fa&;vkyfief;wpffckckrS 0,fcJhvQif? orm;½dk;usqdkifwpfqdkifrS0,fouJhodkYyif oifhü wlnDaom jyeftrf;&ydkifcGifhrsm;&Sdayonf/

txufüMunfhyg/

uREkfyfrS ajz&Sif;ay;rIwpfckckudk &xdkufonf/ uREkfyfrS aiGjyeftrf;jcif;? jyKjyifay;jcif; odkYr[kwf tpm;xdk;vJvS,fay;jcif;wpfckckudk &rnfvm;/

¤if;\rlwnfrIrSm? jyóemonf tu,fí?

BuD;rm;vQif - jyóemudkrajz&Sif;EdkifvQif? odkYr[kwf ajz&Sif;&eftcsdef tvGefMumrnfjzpfvQif? odkYr[kwf ajz&Sif;&ef tvGefcufcJaevQif?

oifa&G;cs,fEdkifonfrSm?

  • ypönf;udkjyefay;NyD; aiGjyeftrf;&,ljcif;? odkYr[kwf vJvS,f&,ljcif; ESpfckteuf wpfckckudka&G;cs,fjcif;? odkYr[kwf
  • ypönf;udkqufvuffxm;NyD; wefzdk;avsmhusrItwGuf epfemaMu;&,ljcif;/

ao;i,fvQif – jyóemudkoifhwifhaomtcsdefwpfcktawmtwGif;ü ajz&Sif;EdkifvQif/

oifonf jyóemudkajz&Sif;&ef qdkiftm;tcGifhta&;ay;&rnf/ ¤if;wdkYrS aiGjyeftrf;&efaommf¤if;? jyKjyifay;&efaommf¤f¤if;? vJvS,fay;&efaomf¤if; a&G;cs,frnf/ tu,fíqdkifrS ypönf;udk jyKjyifay;&ef a&G;cs,fvQif? ypönf;xkwfvkyfolxHodkY ypönf;udkydkYay;&ef (ESifhqufqH&ef)rSm ¤if;wdkY\ wm0efjzpfonf/

tu,fíqdkifrS jyóemudkajz&Sif;&ef tcsdeftvGefMum,laevQif? odkYr[kwf jiif;qdkvQif? oifuvkyfEdkifonfrSm?

  • ypönf;udkjyefay;NyD; aiGjyeftrf;cdkif;yg? odkYr[kwf vJvS,fcdkif;yg? odkYr[kwf
  • tjcm;olwpfOD;tm; ypönf;udkjyKjyifcdkif;NyD; oifhjrwfaomukefusaiGudk qdkiftm; &Sif;cdkif;yg