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2012 oifonf um; 0,fonfhtcgü rSefuefaomqkH;jzwfcsufrsm;udk csEdkif&eftwGuf atmufygtcsuftvufrsm;rS axmufulygvdrfhrnf/
um;udk oifr0,frD/
1/ oif okawoejyKyg/
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- tu,fíoifonf txl;ojzifh wpfywf&pfum;udk 0,faevQif aps;ppfEdkifygonf/
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- uGJjym;jcm;em;aom um;rsm;\ tpOfwpdkuf jyKjyifxdef;odrf;p&dwfrsm;ESifh pyfqdkif&m tcsuftvufrsm;udk &,lyg/ Oyrm jynfyrSwifoGif;aomum;rsm;\ 0efaqmifc? odkYr[kwf jyKjyifxdef;odrf;cwdkYrSm ydkNyD;aps;BuD;Edkifonf/
- atmufyg rSDjirf;csufrsm;rS aumif;rGefaom tcsuftvufrsm;udk &&SdEdkifygonf/
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- VicRoads website - ,mOfvdkifpifrsm;? vrf;ay:üarmif;ESif&ef xdkufwefrIqdkif&m w&m;0ifvufrSwfrsm;ESifh tmrcH
2/ aiGacs;&efESifh tmrcHxm;&efwdkYtwGuf taumif;qkH;aps;EIef;udk vdkufvH penf;emyg/
- vdkifpif&xm;aom um;a&mif;0,foltrsm;pkonf aiGxkwfacs;Muonf/ odkYaomfvnf;¤if;rSm oifhtwGuf taygqkH; odkYr[kwf taumif;qkH;a&G;cs,frIjzpfcsifrSjzpfrnf/
- aiGxkwfacs;Muaom bPfrsm;? ta<u;ay;or*¾rsm;esifh>
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- oifonf aiGacs;&Edkifonfh oabmwlcGifhjyKcsufudk r&rcsif; um;0,f&efpmcsKyfudk vufrSwfra&;xdk;ygESifh/
- tu,fíoifonf um;0,fvQif? rvkyfrae&udpöwpf&yfr[kwfaomfvnf;? tmrcHxm;jcif;rSm aumif;rGefonfh tMuHtpnfwpfckjzpfonf/ tu,fíoifhtaeESifh rqwmfwqxdcdkufrI wpfckckjzpfcJhvQif? odkYr[kwf oif\ ,mOf tcdk;cH&vQif? ysufpD;cJhvQif? odkYr[kwf vufo&rf;zsufpD;cH½vQif? tmrcHonf ukefusp&dwfrsm;udk umay;onf/
- oifonf oifBudKufESpfouf&m rnfonfhtmrcHtzGJUtpnf;ESifhrqdk? tmrcHxm;Edkifonf/ tmrcHukefusp&dwfudk oif\ &okH;aiGpm&if;ü xnfhwGuf&ef aocsmygap/
- tmrcHukefusp&dwfonf trsKd;tpm;rwlnDaom um;rsm;tMum;ESifh oif\,mOfarmif; pHEIef;xm;wdkYtay:wGifrlwnfí uGmjcm;rI&Sdvdrfhrnf/ tu,fíoif odkYr[kwf tjcm;olwpfOD;onf touf 25 ESpfatmuf&Sdonfh ,mOfarmif;vdrfhrnfholjzpfygu? oifonf tmrcHaMu;udk ydkNyD;ay;aumif;ay;&Edkifvdrfhrnf/
3/ um;0,f&eftwGuf taumif;qkH;enf;udk a&G;cs,fyg/
- a,bk,stm;jzifh um;topftrsm;pkudk vdkifpif&xm;onfh armfawmf,mOf a&mif;0,folwpfOD;xHrSwqifh 0,f&onf/
- odkYaomfvnf; oifonf wpfywf&pfum;udk wpfoD;yk*¾va&mif;ol? odkYr[kwf avvHwifa&mif;onfhae&mrSvnf; 0,fEdkifygonf/ oifhtwGuf taumif;qkH;aoma&G;cs,frIjzpfap&ef aocsmygap/
- wpfcgwpf&Hü um;udk wpfoD;yk*¾va&mif;olxHrS? odkYr[kwf avvHwifyGJü ydkíaps;csKdompGm 0,f,lEdkifaomfvnf;? oifonf vdkifpif&xm;onfh armfawmf,mOfa&mif;0,folwpfOD;xHrS 0,fonfhtcgü &&SdEdkifaom w&m;0if&ydkifcGifhrsm;enf;wl &ydkifcGifhrsm;udk r&&SdEdkifojzifh? ¤if;onf ydkNyD;tEÅ&m,f&Sdavonf/ oifonf um;udkr0,frD ppfaq;Edkifjcif;udkvnf; jyKvkyfEdkifaumif; jyKvkyfEdkifrnfr[kwfay/
- tu,fíoifonf vdkifpif&xm;onfh armfawmf,mOfa&mif;0,folwpfOD;xHrS 0,fvQif? oifhxHwGif Oya't& w&m;0if&ydkifcGifhrsm; ydkrdk&Sdonf/ Oyrm? um;ta&mif;t0,fpmcsKyfudk vufrSwfa&;xdk;NyD;aemufwGif oifhpdwfajymif;&eftwGuf oifhudk tcsdef 3 &uf ay;onf/
- oifonf vdkifpif&xm;onfh armfawmf,mOfa&mif;0,folwpfOD;xHrS 0,fonfhtcgü? tmrcHvufrSwfudkvnf; &&SdEdkifonf/ tmrcHvufrSwfqdkonfrSm oif0,fNyD;aemufwGif tu,fíum;wGif tcsKdUaom tjypftemtqmrsm; ay:aygufcJhygu? oif aiGay;&efrvdktyfyg/
- vdkifpif&xm;onfh um;a&mif;0,folESifh wpfoD;yk*¾va&mif;olwdkYESpfOD;pvkH;wdkYonf um;rsm;udk tGefvdkif;rSwqifh a&mif;Edkifonf/ oifudk,fwkdif rjrif&aomum;udk 0,fjcif;tm; txl;owdjyKyg/
- um;udkt0,frD um;\ pufydkif;qdkif&mtajctaeudk oif pdwfcs,HkMunfolwpfOD;tm; woD;wjcm; tuJjzwfppfaq;cdkif;yg/
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um;udk 0,fonfhtcg/
1/ pmcsKyfudk vufrSwfa&;xdk;jcif;/
- pmcsKyfudk vufrSwfa&;xdk;&ef zdtm;ay;rcHygESifh/ pmcsKyfudkem;vnf&eftwGuf tcsdef,lyg/ tu,fí oifem;rvnfvQif pmcsKyfudk em;vnfvdrfhrnfholwpfOD;OD;tm; jyoyg/
- um;udk oifyxrtBudrfawGYonfhtcgü pmcsKyfudk vufrSwfra&;xdk;&ef BudK;pm;yg/ um;a&mif;aeonfhXmerS tjcm;wpfae&mwGif? þum;onf oifhtwGuf oifhavsmfrI&Sdjcif;? r&Sdjcif;udk pOf;pm;&eftwGuf tcsdef,lyg/
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2/ oifhpdwfudkajymif;vJjcif;/
- tu,fíoifonf um;0,f&eftwGuf pmcsKyfudk vdkifpif&xm;onfh um;a&mif;0,folwpfOD;ESifh vufrSwfa&;xdk;vQif? tvkyfvkyf&uf okH;&ufpm ]]tcsdefqGJay;}} umvudk&&Sdonf/ ¤if;\ qdkvdk&if;rSm um;udk0,f&mwGif oifhpdwfajymif;vJ&eftwGuf oifhxHü tvkyfvkyf&uf okH;&uf tcsdef&Sdonf/
- tu,fíoifonf oifhpdwfudk okH;&uftwGif; ajymif;vJ&efqkH;jzwfjzpfvQif? a&mif;0,folrS odrf;xm;EdkifonfrSm?
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- a':vm 100 odkYr[kwf 0,faps;\ wpf&mcdkifEIef;? ¤if;ESpfckteuf wefzdk;ydkíBuD;aom rnfonfjzpfap (wpfywf&pfum;rsm;twGuf) wdkYjzpfonf/
3/ tmrcHvufrSwfrsm;/
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- oifonf vdkifpif&xm;onfh a&mif;0,folwpfOD;xHrS wpfywf&pfum;0,fonfhtcgü? tu,fíatmufygwdkYjzpfvQif olwdkYrSoifhtm; tmrcHvufrSwfudkay;&rnf/
- um;onf 10 ESpf oufwrf;atmuf avsmhenf;onf? xdkYtjyif
- c&D;oGm;xm;onfrSm uDvdkrDwm 160000 atmuf avsmhenf;onf/
- wpfywf&pfum;qdkif&m Oya'jy|mef;csufqdkif&m tmrcHvufrSwfonf okH;v odkYr[kwf uDvdkrDwm 5000? ¤if;ESpfckteuf yxrjzpfay:&m rnfonfjzpfaptwGuf oufwrf;cHrI&Sdonf/ a&mif;0,folonf um;\ oufwrf;t&G,fESifh xdkufoifhvdkufzufaom tajctae&Sdaea&;udk aocsmap&eftwGuf tmrcHumvtawmtwGif;ü ay:aygufvmaom rnfonfhtjypftemtqmudkrqdk jyifay;&rnf/
- Oya'jy|mef;csufqkdif&m tmrcHvufrSwfonf oufwrf;ukefqkH;oGm;vQifyif? tu,fíoifhum;ü jyóemay:aygufcJhygu? MopaMw;vsm;EdkifiH 0efaqmifrI&olrsm; Oya' (Australian Consumer Law)t&? oifhxHwGif &ydkifcGifhrsm;&SdaeqJjzpfonf/ odkYaomfvnf; umuG,fay;rI\ twdkif;twmonf um;\ oufwrf;t&G,fESifh tajctaewdkYuJhodkYaom t&mrsm;tay:wGif rlwnfonf/
- a&mif;0,folrsm;onfvnf; oufwrf;wdk;jr§ifhay;xm;aom tmrcHvufrSwfrsm;udk urf;vSrf;ay;aumif;ay;Edkifonf/ þtmrcHvufrSwfrsm;onf? xkH;pHt& tydkaMu;aiGudk ay;jcif;tm;jzifh? um;xkwfvkyfol\ rl&if;tmrcHvufrSwf oufwrf;umvudk wdk;jr§ifhay;onf/ oifonf oufwrf;wdk;jr§ifhay;xm;aom tmrcHvufrSwfudk &,l&ef rvdktyfyg/
4/ oifonf wu,fwrf;wGif rnfrQay;aeonfudk odyg/
- oifonf vdkifpif&xm;onfh um;a&mif;0,fa&;XmewpfckrS um;0,fonfhtcgü? ]pkpkaygif;} aps;udk azmfxkwfod&Sd&ef aocsmygap/ pkpkaygif;aps;ü tcGefcESifh rSwfykHwifcwdkYuJhodkYaom tydkp&dwfrsm;yg0ifonf/
um;udk oif0,fNyD;onfhaemuf/
1/ oifhum;udk jyKjyifxdef;odrf;jcif;?
- oifhum;udk ykHrSefjyKjyifxdef;odrf;&ef aocsmygap/ þodkYtm;jzifh um;\tajctaeESifh wefzdk;wdkYudk qufvufxdef;xm;&mwGif taxmuftul&vdrfhrnf/
2/ um; jyKjyifrI/
- • um;jyifoltm; a&G;cs,fonfhtcgü? um;jyifolonf toif;0ifrsm;rS usifh0wfpnf;urf;rsm;tm; vdkufemMu&aom RACV ESifh Apfufwdk;&D;,m;jynfe,fqdkif&m armfawmfum; ukefonfBuD;rsm;toif; (Victorian Automobile Chamber of Commerce - VACC) wdkYuJhodkYaom toif;rsm;wGif toif;0ifxm;jcif; &Sd? r&Sdudk od&Sd&efazmfxkwfyg/
- • oifhum;udk jyKjyifxdef;odrf;&eftwGuf um;jyifolxHodkY ,loGm;onfhtcgü? vkyfudkif&efvdktyfonfhtvkyfrsm;udk um;jyifoltm; &Sif;vif;pGmajymjyyg/
- • cefYrSef;ajc ukefusaiGudk BudKwif&,lyg? pmjzifha&;cdkif;í &,ljcif;rSmydkaumif;onf/
- • um;jyifolonf wpfcgwpf&Hü um;wGif tjcm;jyóemrsm;&Sdjcif;udk &SmawGUaumif;&SmawGUEdkif onf/ um;jyif&mü oifvkyfydkifcGifh ray;xm;aom tvkyftydkrsm;udk pwifrvkyfrD? um;jyifolrS oifhtm; OD;pGm qufoG,f&ef aocsmatmifvkyfyg/ xkdjyKjyif&mrsm;tm; jyKjyif&ef oif oabmrwlrD? aps;ac:jcif; wpfpkHwpf&mudk pmESifha&;om;í &,l&ef aocsmygap/
- • tu,fíoifESifh um;jyifolonf oifhum; jyKjyifctay: oabmrwlnDEdkifvQif? Apfufwdk;&D;,m;jynfe,fqdkif&m 0efaqmifrI&olrsm;a&;&m tzGJYtpnf; (Consumer Affairs Victoria) rS ¤if;udk ulnDajz&Sif;ay;Edkifaumif;ay;Edkifrnf/ tao;pdwftcsuftvufrsm;twGuf uREkfyfwdkY\ tjiif;yGm;rIudkajz&Sif;a&; pmrSufESm üMunfhyg/
tiSm;um;rsm;/
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- um;iSm;&rf;a&; oabmwlpmcsKyfudk oif vufrSwfra&;xdk;rD? ¤if;udk oif zwf½INyD; em;vnf&ef aocsmygap/ tu,fí oifem;rvnfvQif pmcsKyfudk em;vnfvdrfhrnfholwpfOD;OD;tm; jyoyg/
- tu,fí um;ü wpfpHkwpf&m xdcdkufysufpD;rI&SdcJhvQif? rnfolYxHü wm0ef&Sdvdrfhrnfudk oif od&ef aocsmygap/ Oyrm tmrcHonf rnfonfhtwdkif;twmtxd ukefusp&dwfrsm;udk uscHay;rnfenf;/