Easy English factsheets

What is Easy English?

Easy English is more accessible for people who have difficulty reading and understanding written information. It uses:

• clear, simple language
• one idea per sentence
• short sentences
• direct language (readers are addressed as 'you')
• pictures, logos or photographs to add meaning to the text
• minimal punctuation.

Easy English factsheets are available for the following topics:

• Buying furniture Easy English Factsheet (PDF, 1.2MB) 
• Contracts Easy English Factsheet (PDF, 1MB) 
• Phone and door-to-door sales Easy English Factsheet (PDF, 1.3MB) 
• Lay-by Easy English Factsheet (PDF, 1.1MB) 
• Refunds, replacements and repairs Easy English Factsheet (PDF, 1.2MB) 
• Scams Easy English Factsheet (PDF, 1.2MB) 
• Services Easy English Factsheet (PDF, 1MB) 
• Shopping tips Easy English Factsheet (PDF, 900KB) 
• Renting – starting a rental agreement Easy English Factsheet (PDF, 1.7MB) 
• Renting – during a rental agreement Easy English Factsheet (PDF, 1.7MB)
• Renting – ending a rental agreement Easy English Factsheet (PDF, 1.5MB).

Text only versions for screen readers (based on Easy English text):

• Buying furniture Easy English Factsheet (Word, 51KB) 
• Contracts Easy English Factsheet (Word, 48KB) 
• Phone and door-to-door sales Easy English Factsheet (Word, 53KB) 
• Lay-by Easy English Factsheet (Word, 45KB) 
• Refunds, replacements and repairs Easy English Factsheet (Word, 47KB) 
• Scams Easy English Factsheet (Word, 1.6MB) 
• Services Easy English Factsheet (Word, 48KB) 
• Shopping tips Easy English Factsheet (Word, 46KB) 
• Renting – beginning a rental agreement Easy English Factsheet (Word, 50KB) 
• Renting – during a rental agreement Easy English Factsheet (Word, 50KB) 
• Renting – ending a rental agreement Easy English Factsheet (Word, 48KB).

Producing Easy English

The Easy English factsheets were originally produced by Communication Resource Centre at Scope for Consumer Affairs Victoria.

The Communication Resource Centre is part of a state-wide service providing information and resources for people with little or no speech (complex communication needs). It specialises in developing information in Easy English, plain language and other accessible formats.