Consumer Affairs Victoria is inviting renters and people living in retirement housing to take part in a review of our services.
We fund several renting and retirement housing programs run by not-for-profit community organisations across the state. These programs help at-risk Victorians manage issues or disputes about their housing.
For example, advocates provide information and advice, help negotiating with rental providers and estate agents, assistance preparing for court or tribunal hearings and connections to other services.
The housing market and demand for renter support services has changed since the programs started. We want to know how our services are working and ways we can improve to suit your needs.
You can take part in the review by visiting the Engage Victoria website. We have published a discussion paper to help guide feedback. Feedback is open until 30 October 2024.
This review is part of a larger consultation to improve our programs. We recently invited feedback on our Domestic Building Legal Service.