Residents and site tenants must notify the caravan or residential park operator in writing if they notice communal facilities are damaged or not working.
Notification should be done using one of these forms:
Problems with communal park facilities are usually the park operator’s responsibility. They must be repaired as soon as possible.
However, if the damage was caused by a resident or their visitor, the resident must either:
- repair the damage or
- notify the park operator and pay them compensation for any repairs.
The park operator must provide their contact details to all residents and site tenants in case urgent repairs are needed.
The park operator may also be the site owner for site tenants.
When repairing or renovating communal facilities, a park operator must make sure residents are not inconvenienced or disrupted, and that alternative facilities are provided while the works are taking place.
Sections of the Act
If you want to know what the law says about repairs to communal park facilities, you can read these sections of the Residential Tenancies Act 1997:
- Section 173 – Resident must notify owner of caravan and compensate for damage.