Financial Counselling Program updates Skip listen and sharing tools Listen This section contains updates to assist agencies with implementing the Financial Counselling Program service delivery model. We issue updates on an 'as needs' basis. Update 8 - March 2017: Change to family violence client prioritisation, FCP client satisfaction survey Update 7 – September 2016: Accountability of family violence service hours, Updated FCP Data Reporting Guide, Family violence client data reporting, Updated Outreach Template, Updated Narrative and Training Report including family violence Update 6 – August 2016: Eligibility and reporting procedures for the Financial Counselling Program Family Violence Initiative 2016-17 Update 5 - March 2016: SPDP Compliance moves to the calendar year, updated SPDP core topics, updated FCP Operational Guidelines, recording family violence in the FCP dataset Update 4 - September 2015: Recording family violence in FCP datasheet, recording receipt of MoneyHelp referrals in IRIS Update 3 - June 2015: Guidance on allocation of service minutes against FCP service types Update 2 - March 2015: Information and referral service type, assessing and recording financial disadvantage, MoneyHelp referrals Update 1 - November 2014: Non attendance, secondary consults, prioritisation protocol, postcode entry For queries about the updates, email fundedservices@dgs.vic.gov.au. Back To Top